Shipping policy

Shipping Policy

Last updated: [7/29/25]

📍 Where We Ship

We currently ship to:

• United States
• Canada
• United Kingdom
• All major European countries
• Australia & New Zealand
• Major South American countries

If you're unsure whether we ship to your country, feel free to contact us at support@fetishfash.com.

🚚 Estimated Shipping Times

Shipping timeframes vary based on your location. Most orders are delivered within:

• U.S. & Canada: 10–20 business days
• Europe: 10–25 business days
• Australia & NZ: 10–25 business days
• South America: 15–30 business days

Please note: Business days do not include weekends or holidays.

📦 Order Processing Time

All orders are processed within 1–5 business days. Once your order ships, you'll receive a tracking number via email so you can track your package in real time.

📬 Shipping Carriers

We use a network of trusted carriers including USPS, FedEx, UPS, DHL, and local courier partners depending on your region.

🌎 Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes once the shipment reaches your destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

🚨 Lost or Stolen Packages

FetishFash is not responsible for lost or stolen packages once the order has been marked “Delivered” by the carrier. If your package is lost in transit, please contact us and we’ll do our best to assist you in filing a claim or reshipping when eligible.

📫 Incorrect Shipping Info

Please double-check your shipping address before placing an order. We are not responsible for packages that are undeliverable due to incorrect or incomplete addresses provided by the customer.

💌 Questions?

We’re here to help! If you have any questions about your order or shipping status, contact our support team at support@fetishfash.com.